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FAQ

Q: THE TUFTS I ORDERED HAVE TINY BLUE SPOTS IN THE GLUE, WHAT GIVES?

A: The adhesive that is used in making the tufts contains small blue flecks. While they are made, I carefully make sure that these flecks do not reach the edge of the tufts. They are not visible unless they are on the very edge of the tufts. If I missed some and they are noticeable on the final product, please contact me. 

 

Q: DO YOU MAKE CUSTOM TUFTS OR OTHER BASING MATERIALS UPON REQUEST?

A: Absolutely! I obviously cannot fulfill every request, but I welcome special orders. Do keep in mind that some special orders may require larger initial purchases if they require materials that are not normally stocked.

 

Q: DO YOU SHIP INTERNATIONALLY? 

A: At the moment, no. I do plan to add international shipping as an option in the very near future, but it has not become a reality, yet.